How do I add tracking to an order?
Adding a tracking number lets everyone follow the progress of an order.
To add tracking:
Website
- Visit your Inbox
- Open the conversation with the buyer
- Click Mark as shipped in the order box
- Select the carrier and add the tracking number
Mobile app
- Select the Inbox tab
- Open the conversation with the buyer
- Send the carrier name and tracking number
If you add tracking details using the website, we'll create a direct tracking link and subscribe to tracking updates to alert you when the package arrives. These features are currently not available through the Stillwhite app.