How do I cancel a payment request?
When you cancel a payment request, the buyer is no longer able to purchase your dress through Stillwhite.
To cancel a payment request:
Website
- Visit your Inbox
- Open your conversation with the buyer
- Click under the offer you wish to cancel
- Click Delete
Mobile app
- Select the Inbox tab
- Open your conversation with the buyer
- Tap under the offer you wish to cancel
- Tap Delete
Any open payment requests automatically expire once an item sells or is removed from sale.