How do I pause my listing?

Pausing a listing will remove it from sale temporarily.

If you know you will be unresponsive for several days, like away on your honeymoon, pause your listing to avoid affecting your response rate and response time. New buyers will not contact you but you may continue to chat with existing buyers.

To pause a listing:

Website

1. Sign in to your Stillwhite account
2. Click Selling from the main menu
3. Click the Pause button against the listing you wish to pause
4. Your listing is paused immediately

Mobile app

1. Sign in to your Stillwhite account
2. Select the Selling tab
3. Tap the listing you wish to pause
4. Tap Pause