How offers work
Offers are a powerful tool to boost your sale on Stillwhite. By allowing buyers to submit offers, you open up a channel for negotiation, which can lead to faster sales and better prices for both parties.
This feature encourages potential buyers to engage with your listings, even if they’re hesitant about the listed price. In many cases, an offer can lead to a successful sale that might not have happened otherwise. Additionally, the ability to counter offers lets you guide negotiations closer to your desired price, giving you more control over the final outcome.
Understanding Offer Expiration and Timing
When a buyer submits an offer, it comes with an expiration time of 24 hours. This time frame gives both you and the buyer a window to consider the offer without feeling rushed. If you don’t respond within this period, the offer automatically expires.
Timing is crucial when managing offers. Prompt responses can keep buyers engaged and more likely to complete the purchase. If you receive an offer that's close to what you’re willing to accept, it’s usually best to respond quickly—either by accepting, countering, or declining—so the negotiation remains active.
Managing Multiple Offers on the Same Item
If you receive multiple offers on the same item, you have the opportunity to choose the best deal for you. Here’s how to manage them effectively:
- Review all offers: Take the time to review each offer carefully. Consider not only the price but also the buyer’s profile and any messages they may have included.
- Prioritize offers: If one offer stands out as particularly strong, you may want to accept it immediately. However, if multiple offers are close in value, consider countering to see if you can secure an even better deal.
- Respond promptly: If you’re managing several offers, quick responses are key. This keeps buyers engaged and reduces the risk of them losing interest or purchasing elsewhere.
What to Do If a Buyer Cancels an Offer
On rare occasions, a buyer might cancel their offer before you’ve had a chance to respond. When this happens, you’ll receive a notification, and the offer will no longer be valid. While this can be disappointing, there’s no need to worry—your item remains available for other potential buyers.
Here’s what you can do next:
- Re-engage the Buyer: If you’re interested in selling to that buyer, consider reaching out to them directly. Sometimes, they may be willing to negotiate further or resubmit an offer.
- Review other offers: If you have multiple offers, focus on the remaining ones. A canceled offer could mean another buyer has a better opportunity to secure the item.
- Keep your listing active: Make sure your listing is still active and visible to other buyers. The right offer might come along shortly after.
By understanding how offers work and how to manage them effectively, you can make the most of this feature to increase your sales and enhance your selling experience on our platform.
